On Running Cloudmonster Cinder (Men)
Frequently asked questions
Are your products authentic?
All products we sell are carefully selected – nothing ends up in the shop by chance.
Our sneakers and Pop Mart figures are 100% authentic , and each product is verified by our team before being shipped to you.
When it comes to interior design, bags, charms and accessories for Labubu, these do not come from official brands – but they are handpicked to fit our aesthetic, quality and feel .
We never compromise on the experience – and we never sell anything we wouldn't use ourselves . Period.
How long is the delivery time?
Your order will be delivered within 5 - 12 business days , and you will receive a tracking number as soon as we have shipped the package.
Can I return a product if I am not satisfied?
Yes. You always have a 14-day return policy . The product must be in new condition. You are welcome to open and try the product. A return fee of 90 SEK will be added, but we will cover the return label.
What kind of guarantee do you have?
We offer a 1-year warranty on all our products against manufacturing defects.
What payment options do you offer?
You can pay with Klarna, card, Swish or Apple Pay . Klarna offers both direct payment, invoice and partial payment.
Can I track my order?
Yes, as soon as your order has been shipped you will receive a tracking number via email .
What do I do if I have questions about my order?
You are always welcome to contact us at:
hypekicksweden@gmail.com
Tag us - @Hypekicks
